Despite the glass arriving in pieces, one email resulted in a replacement glass being sent out within one day and delivered the following day.
Great fun gift for my friend to cheer her up and excellent customer service from Nicci. To deal with a real person these days is so refreshing. Things do go wrong but it’s the resolution that makes all the difference.
Delighted with my purchase. Lovely wee box they came in also
Perfect way to chill any drink that needs a chill….!
A first class purchase in every respect.
I would be happy to recommend this product to anyone wishing to buy a set of glasses.
Goods were delivered very quickly and products were of a very good standard
They came very packaged and the glasses and the silicone ice balls ,would highly recommend them.
Very good looking and comfortable to hold. Love them!
They were bought as a gift for Christmas so can’t say what they are like to use
Bought as part of my husband's Christmas present so cannot really comment as yet. But the service and delivery was excellent.
This is a Christmas Gift, looks amazing
Perfect for a nice gift for someone who enjoys a drink
I have never used a wine aerator before and it does make a difference to improving the taste of the wine.
Bought this as a present hoping they are as impressed as I am!
Wish I'd known about this product sooner I was sceptical at first how could a pourer make my wine taste better. But it did I would recommend this little gem
Bought for gift at Christmas. I was delighted with box presentation. I’m sure it will be well received.
Really good glasses excellent delivery really perfect for every day whiskey drinking. Dishwasher proof too.
Package arrived damage. Refund processed immediately.
The box was badly damaged during delivery, but Flow replaced the broken glass straight away without any fuss.
Beautiful glasses. They are for a gift and I know my friend will be delighted with them. Your service was outstanding. Thank you.
The glass was well wrapped upon delivery.
Communication was great from ordering and receiving. Good quality and a lovely presentation drum. Engraving nice and clear too. This is a gift which the recipient will get tomorrow and I know she’ll love it along with a tot of Bourbon in it. Let’s hope she never has to reach the Dont Ask Level. 😂 I would recommend this company and would use again. Thank you.